Many Steam users rely on DS4Windows to use their DualShock 4 controllers with their PC. However, sometimes you might encounter frustrating issues where DS4Windows interferes with Steam's Big Picture Mode. This guide will walk you through troubleshooting common problems leading to a forced closure and help you get back to gaming smoothly.
Understanding the Conflict: Big Picture Mode and DS4Windows
Big Picture Mode is designed for navigating Steam and launching games on a larger screen, often with a controller. DS4Windows, while excellent for controller support, can sometimes conflict with Big Picture's input handling. This conflict can manifest as Big Picture Mode crashing, freezing, or unexpectedly closing. The problem stems from both applications attempting to manage the same controller input simultaneously.
Troubleshooting Steps: Resolving Force Closes
Here's a breakdown of troubleshooting steps to resolve Big Picture Mode force closes related to DS4Windows:
1. DS4Windows Configuration:
- Hide DS4 Controller: In the DS4Windows settings, check the option to "Hide DS4 Controller." This prevents Big Picture Mode from detecting the controller as a separate device.
- Disable DS4Windows on Startup: Temporarily disable DS4Windows from automatically starting with Windows. See if Big Picture Mode functions correctly without DS4Windows running. This helps isolate the conflict.
- Update DS4Windows: Ensure you're using the latest version of DS4Windows. Updates often include bug fixes that might resolve compatibility issues.
- Driver Conflicts: Sometimes, outdated or conflicting drivers can cause problems. Uninstall and reinstall your DS4 drivers, ensuring your system has the latest updates.
2. Steam Big Picture Mode Settings:
- Controller Settings: In Big Picture Mode, navigate to Settings > Controller settings. Experiment with different controller configurations to see if any specific setting triggers the conflict. Try selecting a generic "XInput" controller.
- Restart Steam: A simple restart of Steam can often resolve minor glitches. Closing and restarting Big Picture Mode itself can also be beneficial.
3. System-Wide Troubleshooting:
- Restart Your Computer: A full system reboot can clear temporary files and processes that might be interfering.
- Check for Windows Updates: Ensure your Windows system is fully updated. Outdated operating systems can sometimes have compatibility problems with applications.
- Run a System Scan: Scan your system for malware or viruses. Malicious software can interfere with application functionality.
4. Advanced Troubleshooting (If all else fails):
- Clean Boot: Perform a clean boot of Windows. This starts your computer with a minimal set of drivers and startup programs, helping to identify any conflicting software. If Big Picture Mode works correctly during a clean boot, gradually re-enable programs to pinpoint the culprit.
- Reinstall Steam: As a last resort, reinstalling Steam might be necessary if the issue persists.
Prevention is Key: Best Practices
- Regular Updates: Keep both DS4Windows and Steam updated to the latest versions.
- Clean Installations: Ensure both applications are installed cleanly without any leftover files from previous installations.
- Compatibility Checks: Before major Steam updates, check DS4Windows forums or the official site for any known compatibility issues.
By following these steps, you should be able to effectively troubleshoot and resolve issues causing Big Picture Mode to force close when using DS4Windows. Remember to test after each step to pinpoint the root cause of the problem. If you continue to experience problems, consider searching online forums for more specific solutions related to your setup.
