Many users rely on DS4Windows to use their PlayStation 4 DualShock 4 controllers on their PCs. However, updates to either Windows or DS4Windows itself can sometimes cause connection issues. If your DS4 controller isn't connecting after a recent update, don't worry! This guide will walk you through troubleshooting steps to get you back in the game.
Identifying the Problem: Windows Updates vs. DS4Windows Updates
The first step is to pinpoint the source of the problem. Did your controller stop working after a Windows update, a DS4Windows update, or both? Knowing this helps narrow down the potential solutions.
Recent Windows Updates:
Windows updates often include driver changes that can interfere with peripherals. If the problem started after a Windows update, consider these steps:
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Rollback the Windows Update: If you recently updated Windows, you might be able to uninstall the update and revert to the previous version. Check your Windows update history to identify and uninstall the potentially problematic update. This is a good first step as it's the least invasive.
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Check for Driver Updates (Manually): Sometimes, Windows doesn't automatically install the correct drivers. Manually searching for and installing the latest drivers for your DualShock 4 controller from the PlayStation website might resolve the issue. Note: Avoid downloading drivers from untrusted sources.
Recent DS4Windows Updates:
DS4Windows is constantly being updated to improve functionality and compatibility. Unfortunately, updates can sometimes introduce bugs.
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Reinstall DS4Windows: The simplest solution is often the best. Completely uninstall the current version of DS4Windows and then download and install the latest version from the official source. Make sure to delete any leftover files from the previous installation.
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Try a Previous Version: If reinstalling the latest version doesn't work, consider downloading a slightly older, stable version of DS4Windows. The DS4Windows community often discusses stable versions on their forums; check those resources for recommendations.
Troubleshooting Steps for Connection Problems
Regardless of the cause, these steps can help resolve your DS4Windows controller connection issues:
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Restart Your Computer: A simple restart can often resolve temporary glitches and refresh system resources.
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Check the Bluetooth Connection: Ensure your controller is properly paired with your computer via Bluetooth. Try unpairing and re-pairing the controller. If using a USB cable, try a different port and cable.
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Check DS4Windows Settings: Double-check the settings within DS4Windows. Make sure the correct controller is selected and that all settings are configured correctly. Consider resetting the DS4Windows application to its default settings.
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Run DS4Windows as Administrator: Sometimes, the application needs administrator privileges to access necessary system resources. Right-click the DS4Windows application and select "Run as administrator."
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Update Bluetooth Drivers: Outdated Bluetooth drivers can also cause connection problems. Visit your computer manufacturer's website or the website of your Bluetooth adapter manufacturer to download and install the latest drivers.
Still Having Problems?
If you've tried all these steps and your DS4 controller still isn't connecting, consider seeking help from the DS4Windows community forums. They're a valuable resource with experienced users who can offer more specific guidance based on your system configuration and the error messages you're encountering. Remember to clearly describe your problem, including the versions of Windows and DS4Windows you're using, and any error messages you see.
By systematically working through these troubleshooting steps, you should be able to get your DS4 controller working again with DS4Windows. Good luck, and happy gaming!
